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The Royal Mail online shop is owned and operated by Royal Mail Group Ltd, a company registered in England and Wales (company number 04138203 with VAT number GB243170002) whose registered office is 100 Victoria Embankment, London EC4Y 0HQ. Royal Mail Group Ltd is referred to as us or we throughout these Terms and Conditions of Sale (terms).
These terms will apply to any contract between you and us for the sale of product(s) to you (contract).
1.1 These terms explain our duties to you and your duties to us and form the agreement between you and us for each product we agree to provide you with.
1.2 These terms with you are made up of:
1.2.1 the general terms of sale set out in Part 1 of these terms (general terms of sale):
1.2.2 any additional terms for a specific product set out in Part 2 of these terms (additional terms); and
1.2.3 if you are a business customer, our business terms set out in Part 3 of these terms (business terms).
1.3 Whenever you order a product from us you should carefully read and understand the terms applicable to that product. You will be asked to agree to these terms before confirming your order with us. If you do not agree to the terms, you should not order that product.
1.4 If there is a conflict between the general terms of sale and either the additional terms or the business terms, the additional terms and business terms will prevail insofar as they conflict.
1.5 In these terms, unless the context requires otherwise:
1.5.1 words denoting the singular includes the plural and vice versa and references to a person include any corporate or unincorporated body;
1.5.2 references to Clauses and Parts are to Clauses and Parts of these terms;
1.5.3 the headings in these terms are included for convenience only and will not affect its interpretation;
1.5.4 writing and written includes e-mail, except where expressly stated otherwise;
1.5.5 the terms including, include, in particular or any similar expression will not limit the sense of the words preceding those terms; and
1.5.6 a reference to a statutory provision is a reference to that provision as amended from time to time.
2.1 You may not be familiar with some of the words or phrases we use in this document. When they are used for the first time, they are explained in the relevant part of these terms or in the following section.
business customer means a person who submits an order for products in the course of a business.
business product means a product listed in the "products for businesses" section of the shop, as set out in Schedule 1.
contract means the contract between us and you for the purchase of products in accordance with these terms.
individual product means a product listed in the "gift and collectibles" section of the shop, as set out in Schedule 1.
order means an order for products submitted by you in accordance with clause 6.3.
postage stamp products means both ordinary tariff and large letter tariff postage stamp products (including international stamps, special delivery envelopes and pre-printed stationery).
product means a good or service for sale in the shop.
Royal Mail intellectual property means the Royal Mail cruciform logo, the mark Royal Mail, images of postage stamps, postal indicia and any other patents, trade marks and service marks, rights in business and trade names and get-up, copyright, and neighbouring rights, topography rights, database rights, design rights (registered or otherwise), goodwill, trade secrets and confidentiality rights, rights in domain names, rights in know-how and all rights or forms of protection of a similar nature whether or not registered or registrable owned by us or any subsidiary company of ours or its or their licensors.
shop means the Royal Mail Shop found at http://shop.royalmail.com/ .
website means www.royalmail.com .
working day means Monday to Friday excluding public and bank holidays in England or Scotland.
working hours means hours of business between 8.30am to 5.00pm in the United Kingdom, on a working day.
3.1 The images of the product in our shop are for illustrative purposes only. Although we have made every effort to display the colours and dimensions accurately, we cannot guarantee that your computer's display of the colours and dimensions accurately reflect the colour and dimensions of the products. Your products may vary slightly from those images.
3.2 The packaging of products may vary from that shown on images in the shop.
3.3 All products are subject to availability. We will inform you as soon as soon as reasonably possible if the product you ordered is not available and we may offer you a substitute product, without affecting any of your other rights under these terms.
3.4 If you are not a business customer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizen's Advice Bureau of trading Standards office. Nothing in these terms will affect your legal rights.
4 Age Restrictions
4.1 Please note that age restrictions apply in the UK to the purchase of certain products. By placing an order for any age restricted product you confirm that you (and, if different, the recipient of the product) satisfy the age requirements necessary to buy that product.
6.1 Each order you make will be deemed to be a separate offer by you to purchase products in accordance with these terms, which we will be free to accept or decline at our absolute discretion.
6.2 An order will be submitted when you confirm your order, setting out the type and quantity of products you wish to purchase.
6.3 A contract is formed each time an order is accepted by us. Acceptance of an order will take place when we receive payment in cleared funds for the order and we provide you with confirmation of acceptance of payment or on dispatch of the order for delivery, whichever is the earliest.
6.4 We reserve the right to withdraw a product from sale at any time. In such an event we will refund any monies paid by you in respect of such withdrawn products.
7.1 The purchase price of products will be our stated prices in force at the time when the order is accepted as set out in the shop and as amended by us from time to time. The only exception to this is where there is an error on our website. If we discover an error in the price of products you have ordered we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid, you will receive a full refund.
7.2 Payment for an order should be made immediately, in full, at the time you place your order with us.
7.3 All prices are displayed in pounds sterling inclusive of UK VAT where applicable unless expressly indicated otherwise.
8.1 We will tell you at the time of ordering if there is an applicable delivery charge, which will be paid in advance. The prices of delivery charges quoted include applicable VAT and other taxes in the country you are ordering from.
8.2 We aim to deliver all products in the UK within 5 working days. However, the time taken to deliver products will depend on the type of product purchased and the delivery option(s) available.
8.3 Delivery of the products will be deemed to be completed on delivery (or the first attempted delivery) of the products at the location specified by you in the relevant order. We accept no responsibility for ensuring that an item is delivered to a specific named addressee at the delivery location specified by you.
8.4 Any dates quoted for delivery are approximate only, and the failure by us to deliver on time does not allow you to terminate the contract.
8.5 We reserve the right to make delivery of an order in instalments.
9.1 When the product is delivered, the risk and ownership of the products will pass to you and we will not be liable for loss or damage after that time.
10.1 Where you are not satisfied with the delivery you receive from us because:
10.1.1 the products are not of satisfactory quality or are damaged;
10.1.2 the delivery contains more than the quantity of products originally ordered by you;
10.1.3 the delivery contains less than the quantity of products originally ordered by you; or
10.1.4 the delivery does not contain the correct products originally ordered by you,
you will notify us within 7 days of receipt of delivery and;
10.1.5 in the case of clauses 10.1.1, 10.1.2 and 10.1.4 above, provided that you return the products, along with proof of purchase, to us by Special Delivery Next Day (or an alternative return delivery service at our request) and pay for the cost of the return, within 14 days of receipt of delivery, we will at our option either refund or replace the unsatisfactory or incorrect products (except in the case of clause 10.1.2) and refund you the cost of the return delivery service charge; or
10.1.6 in the case of clause 10.1.3 above, we will deliver to you at our own cost the additional products missing from the original delivery.
10.2 If you fail to notify us of issues with delivery in accordance with clause 10.1 you will be deemed to have accepted such products.
10.3 If any products returned in accordance with clause 10.1 fail to reach us, you will be required to show suitable proof of dispatch before the products are exchanged or refunded.
11.1 Please note, this clause 11 does not apply to business customers.
11.2 If you choose to cancel your order, for whatever reason, you must notify us in writing at the address set out at clause 19 (Notices and Complaints):
11.2.1 subject to Clause 11.5 below, in the case of services, within 14 days of our acceptance of your order; or
11.2.2 in the case of goods, within 14 days after delivery of the goods to you (or someone identified by you); or
11.2.3 in the case of multiple goods delivered separately, within 14 days after delivery of the last of the goods to you (or someone identified by you).
and we will provide you with a full refund of the purchase price and any applicable standard delivery charges within 14 days of receiving your notice.
11.3 If you have already received the products we must receive the products back within 14 days of you notifying us in accordance with clause 11.2 above, or be shown proof of posting, before we will give you a refund. Unless we advise you otherwise, such products are to be returned at your own risk and expense. Please contact us using the details set out at clause 19 (Notices and Complaints) below to confirm the return address details.
11.4 We will provide you with a full refund of the product price, together with the original standard delivery charges applicable at the time you placed your order, within 14 days of you returning the products to us. While the products are in your possession, you must take reasonable care of them.
11.5 Where the product is a service, and you cancel the service in accordance with these terms, we will provide you with a refund for the service. However, if we have already started providing the service we may deduct an amount for the proportion of the service you have already received.
11.6 If you have ordered a personalised product, or a product made to your individual specification and choice, you may not be eligible for a refund in accordance with this Clause 11.
11.7 Subject to Clause 11.1, this Clause 11 will apply to all replacement products as if they were the products originally purchased.
12.1 Nothing in these terms and conditions will limit or exclude our liability for:
12.1.1 death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
12.1.2 fraud or fraudulent misrepresentation;
12.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1978; or
12.1.4 defective products under the Consumer Protection Act 1987
or otherwise affect any of your statutory rights that cannot be excluded or limited.
12.2 If you are not a business customer, and we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence (we are not responsible for loss or damage that is not foreseeable). Loss or damage is foreseeable it was an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the contract.
12.3 We have no liability to you for any failure or delay in complying with any of our obligations under these terms and conditions that is caused by any industrial action or event or circumstance outside our reasonable control.
13.1 You shall have no right to use any Royal Mail intellectual property without first obtaining Royal Mail's permission in writing. Any goodwill arising from your use of Royal Mail intellectual property will automatically accrue to us and you must, at your own expense, sign a confirmatory assignment of such goodwill if we request that you do so.
13.2 Royal Mail intellectual property is and shall remain our sole and exclusive property and/or the property of our wholly owned subsidiaries and/or our or their licensors and you shall not perform any act that would or might invalidate such title or dilute such rights in any way.
13.3 You shall not modify, alter or deface any materials provided by us containing Royal Mail intellectual property or do anything likely to bring us into disrepute.
13.4 You shall abide by all of our policies and guidelines for the usage and placement of such materials referred to in clause 13.3.
13.5 You shall not use or seek to register as a trade mark, business name, corporate name, or domain name, any mark or name the same as or which may be confused with any Royal Mail trade mark forming part of the Royal Mail intellectual property or any other trade mark or name owned or used by us.
14.1 We reserve the right to change and update the terms from time to time and recommend that you visit the shop regularly to keep informed of the current terms that apply to your use of the shop. By continuing to access, browse and use the shop, you will be deemed to have agreed any changes or updates in our terms.
15.1 We intend to rely upon these terms in relation to the contract between you and us. If you require any changes, please make sure you ask for us to put these in writing. This can help avoid any problems about what you expect from us and what we expect from you.
16.1 A waiver of any right or remedy under the contract is only effective if given in writing and will not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the contract or by law will constitute a waiver of that or any other right or remedy. No single or partial exercise of such right or remedy will preclude or restrict the further exercise of that or any other right or remedy.
17.1 If any provision or part-provision of the contract is, or becomes, invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the contract.
18.1 A person who is not a party to this contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of it.
19.1 To be effective, notices and complaints must be in writing and addressed to Philatelic, Royal Mail, Tallents House, 21 South Gyle Crescent, Edinburgh EH12 9PB, or sent by email to email@example.com .
19.2 Sometimes products sold in the shop are provided by a third party supplier. Where this is the case, we may refer you directly to the third party supplier in order to process your query more effectively. We will inform you if that is the case but your rights under the contract will not be affected.
20.1 Relevant United Kingdom law will apply to these terms and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these terms.
These additional terms apply to any order which you place through the shop for the products specifically listed below and apply in addition to the general terms above. If there is a conflict between the general terms of sale and these additional terms, these additional terms will prevail insofar as they conflict.
21.1 We will email a product to you on the same day if we receive and accept your order before 6pm on a working day. Otherwise we will email the product to you on the next working day.
21.2 We and/or our licensors own all intellectual property rights in all products. All rights are reserved. You must not copy a product or supply it to a third party without our permission.
21.3 You are responsible for ensuring you have the necessary hardware and software to allow you to open, operate and interpret a product, and we are not obliged to provide you with any assistance to do so. You are also responsible for ensuring that the email address to which a product is sent is valid, active and accessible by you. We are not responsible for any failure or delay in delivering a product, or any damage to a product, caused in transmission or by your hardware or software.
21.4 To the fullest extent permitted by law, we exclude all liability to you for any adverse effect a product may have on your hardware or software, whether as a result of a virus or otherwise. To the extent this exclusion is ineffective or invalid, our liability to you is limited to the price you paid for the relevant product.
22.1 You must ensure, and promise to us, that you have the right to copy the image contained in the material you submit; and you have obtained the permission of any person (or, in the case of a minor, their parent or legal guardian) who appears in the material, for their image to be reproduced.
22.2 We may require you to provide satisfactory evidence of you having the necessary rights and/or permissions referred to in clause 22.1.
22.3 We may refuse to reproduce submitted material if (or if we believe that):
22.3.1 you do not or may not have the rights and/ or permissions referred to in paragraph 22.1;
22.3.2 it is or may be defamatory;
22.3.3 it depicts partial or full nudity;
22.3.4 it is offensive, obscene or indecent;
22.3.5 it promotes any particular religious beliefs or may offend against any person’s religious beliefs;
22.3.6 it may be offensive or inappropriate to any social, ethnic or other group or which may cause distress or discomfort to others;
22.3.7 it is political in nature or may be identified with a political cause or campaign;
22.3.8 it is intended for use in a commercial or business context;
22.3.9 it is not in keeping with our brand integrity and/or may otherwise bring us into disrepute;
22.3.10 it consists of or includes stamp imagery;
22.3.11 it is in any other way inappropriate to appear on a Smilers® stamp;
22.3.12 you do not have express permission from the owner of any copyrighted material; or
22.3.13 it represents an illegal activity.
Rejected orders will be refunded and the submitted material returned to you (except for defamatory, offensive, obscene or indecent materials which may be destroyed or forwarded to the Police).
22.4 You will pay us for any costs or damages which we incur as a result of the reproduction of any material submitted by you which is defamatory or which breaches any other person’s copyright, privacy or other rights in any way.
22.5 Copyright in the Smilers® stamp will belong to us and you will not have the right to reproduce it.
22.6 We will try to return submitted material to you in good condition, however the handling and copying process may result in damage to submitted material and we do not accept liability for such damage.
22.8 You will be responsible for backing up and retaining copies of all your original content on another system which is not owned by us. We will not be liable for any loss or corruption to any content you supply.
22.9 Reproduction is limited by the quality of the submitted material and the printing process so may not be exact or flawless.
22.10 Smilers® stamps used for postage may be obscured by a post mark.
22.11 Personalised Smilers® 1st class and 2nd class stamps are not suitable for large letter mail.
22.12 Stamp designs are subject to change.
22.13 We will try to dispatch orders within 5 working days of receipt, however, you should allow plenty of time when ordering Smilers® stamps.
22.14 We may withdraw Smilers® stamps at any time and will refund payments made for unprocessed orders.
23.1 The first issue of your magazine subscription will be dispatched within one month of us receiving and accepting your order where the subscription is for a weekly magazine, and within two months where the subscription is for a monthly or less frequent magazine.
24.1 All postage stamp products, except for Smilers™ described in clause 22 above, are sold at face value.
24.2 For your convenience, postage stamp products that do not have a defined monetary value printed on their face and are purchased by you prior to a public tariff increase may be used by the general public after the tariff increase. We reserve the right not to accept orders for postage stamp products prior to a public tariff increase if we consider the order to be (in our absolute discretion) excessive.
24.3 All postage stamp products are produced principally for postal purposes. Unless we have agreed otherwise, you must not sell any postage stamp products to third parties. We reserve the right to refuse to sell products to you if we believe you are selling postage stamp products.
24.4 We do not promise to provide either type of stamp to any specific standard or from any specific cylinder printings or position.
24.5 Orders for first day covers will not be accepted unless they are received on or before the relevant issue date.
24.6 All Royal Mail intellectual property rights in postage stamp products (including the postally valid part of Smilers™ but excluding the personalised labels) belong to us. You must not reproduce any of our stamp imagery without our prior written consent.
24.7 We require business customers to submit orders for Christmas design stamps using our Christmas stamps order form on or before 30 June prior to the relevant Christmas in order to ensure fulfilment of the order. Orders for Christmas design stamps may be accepted after 30 June, subject to stock availability.
The following business terms will apply to any business customer placing an order through the shop. If there is a conflict between the general terms of sale and these business terms, these business terms will prevail insofar as they conflict.
Where a business customer is purchasing products referred to in Part 2 of the terms, above, those additional terms will apply in addition to these business terms.
25.1 Payment for an order must be made by you:
25.1.1 where there is no credit facility in place, immediately on submission of an order in accordance with clause 7.2 in cleared funds by debit card or credit card; or
25.1.2 where a credit facility is in place in accordance with clause 27, within 30 days of the date of the invoice for the order.
25.2 Cheques should be crossed and made payable to “Royal Mail”. International reply coupons and cash are not accepted as payment. Please note that we do not accept American Express credit cards.
25.3 If you fail to make any payment due to us in accordance with these terms by the due date for payment (due date), then you will pay interest on the overdue amount at the rate of 4% per annum above the Bank of England's base rate from time to time. Such interest will accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment, you will pay the interest together with the overdue amount.
25.4 You will pay all amounts due in accordance with these terms and conditions in full without any deduction or withholding except as required by law and you will not be entitled to assert any credit, set-off or counterclaim against us in order to justify withholding payment of any such amount in whole or in part. We may at any time, without limiting any other rights or remedies we may have, set off any amount owed to us by you against any amount payable by us to you.
25.5 In the event of any dispute as to the amount of an invoice, you will settle the amount in full pending the resolution of any dispute and we will make any adjustment due immediately upon such resolution.
25.6 We may appropriate any payment made by you to such of the products under any contract as we see fit.
26.1 The risk in the products shall pass to you on completion of delivery.
26.2 Title to the products will remain with us and will not pass to you until we have received payment in full, including delivery charges, (in cleared funds) for:
26.2.1 the products related to the order covered by this contract;
26.2.2 all products under any other contracts; and
26.2.3 any other goods or services that we have supplied to you.
26.3 Until title in the products has passed to you, you will:
26.3.1 hold the products on a fiduciary basis as our bailee;
26.3.2 store the products separately from all other goods of the same or a similar nature held by you so that they remain readily identifiable as our property;26.3.3 maintain the products in a satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
26.3.4 give us such information relating to the products as we may require from time to time;
26.3.5 not remove, deface or obscure any identifying mark or packaging on or relating to the products; and
26.3.6 notify us immediately if you become subject to any of the events listed at clause 28.1.3.
26.4 If before title to the products passes to you, you become subject to any of the events listed in clause 28.1.3, or we reasonably believe that any such event is about to happen and notify you accordingly, then, you will immediately deliver up to us all unsold products, which may be in your possession. If you fail to deliver the unsold products, then, provided that the products have not been resold, or irrevocably incorporated into another product, and without limiting any other right or remedy we may have, we may at any time require you to deliver up the products and, if you fail to do so promptly, enter any of your premises or of any third party where the products are stored in order to recover them.
27.1 We may, at our own discretion, authorise you to purchase products through a credit facility. If you apply for a credit facility with us you will be credit checked by us in advance. We reserve the right to refuse a credit facility to a customer who does not have a satisfactory credit rating. The following conditions will apply to purchases on credit:
27.1.1 you will not be entitled to exceed the credit limit set by us without our prior written consent which we may refuse in our absolute discretion;
27.1.2 you may not use or purport to use a credit facility to purchase products until we have notified you in writing that you are permitted to do so;
27.1.3 the terms on which credit is granted, including but not limited to your credit limit, may be varied by us in writing to you at any time;
27.1.4 in order to maintain the credit facility, you must spend £5,000 or more on products during a financial year (being a 12 month period commencing on 1 April in any given calendar year and ending on 31 March, inclusive, in the following calendar year). We will review the amount you have spent on products at the end of every financial year. If you have been granted a credit facility part way through a financial year, you shall not be reviewed by us until you have had a credit facility for one full financial year. If it appears that you have not spent £5,000 on products within a financial year, we will write to you and inform you that you have not reached the required level of spending. If you do not spend that amount, we may remove your credit facility. Where the credit facility is suspended or withdrawn, payment must be made by cheque, credit or debit card in accordance with the provisions of clause 7; and
27.1.5 if your credit facility has been withdrawn in accordance with clause 27.1.4, we may re-instate your credit facility if subsequently you spend £5,000 or more on products in a financial year.
28.1 If you:
28.1.1 commit a material breach of any of these terms and, where we consider that such breach is remediable, fail to remedy the same within 14 days of being required by us to do so;
28.1.2 engage in any conduct which is in our opinion is prejudicial to our reputation or goodwill; or
28.1.3 become or are deemed to be insolvent or are unable to pay your debts (within the meaning of the Insolvency Act 1986) or a petition is presented or meeting convened or resolution passed for the purpose of your winding up or you enter into liquidation whether compulsorily or voluntarily or compound with your creditors generally or have a receiver, administrator or administrative receiver appointed over all or any part of your assets or any proposal is made for a company voluntary arrangement in respect of you or you threaten to take or take or suffer any similar action in consequence of debt or insolvency in any jurisdiction or we believe that you are about to become subject to any of the state of affairs listed in this clause 28.1.3;
then, without limiting any other right or remedy available to us, we may cancel or suspend all further deliveries under the contract or under any other contract between you and us without incurring any liability to you, and all outstanding sums in respect of the products delivered to you will become immediately due.
28.2 You will notify us in writing or by email within 14 days of placing an order for products if you fail to receive delivery of that order and will submit to us evidence that the order was placed together with evidence of payment for such order. We reserve the right to refuse to replace orders not claimed within this 14 day period.
28.3 We are not obliged to re-purchase products from you. If we do, we may choose to re-purchase all or part of the original order and we may charge you an administration charge.
29.1 To be effective, notices and complaints for business customers must be in writing and addressed to Business Returns, Royal Mail, Tallents House, 21 South Gyle Crescent, Edinburgh EH12 9PB, or sent by email to firstname.lastname@example.org .
29.2 General enquiries can be made by telephone by calling us on 08457 782 677.
30.1 Subject to clause 12.1:
30.1.1 we exclude to the fullest extent permissible by law, all liability and responsibility for all aspects of the credit card/financial transaction in relation to your purchase of products, except where we have been negligent;
30.1.2 we will not be liable for breach of these terms and conditions as a direct result of industrial action or circumstances beyond our control (clause 31);
30.1.3 we will not, to the fullest extent permissible by law, be liable for any loss of whatever nature, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, or any consequential loss, in each case whether direct or indirect which arises under or in connection with the contract;
30.1.4 our total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise will be limited to either the price payable by you under the contract or £10,000, whichever is the lower; and
30.1.5 we will not be liable for any delay in delivering the products.
30.2 For the avoidance of doubt, clause 12.2 does not apply to business customers.
31.1 Sometimes we may not be able to provide the products because of something beyond our reasonable control (such as war, acts of terrorism, extreme weather conditions, earthquakes, fire, floods, traffic congestion, mechanical breakdown (including of machinery, equipment, and vehicles), any public or private road being blocked, or industrial action and the outcomes of it if this prevents us from providing our usual products).
31.2 If this happens, we will not be responsible to you. However, we will try to notify you promptly about any event which affects how we provide the products.
32.1 In entering into the contract both you and we warrant that neither you nor we have done, and in performing your and our obligations under these terms, will not do, any act or thing that contravenes the Bribery Act 2010 or any other applicable anti-bribery or anti-money laundering laws and/or regulations.
32.2 You and we warrant that you and we will comply with, and will procure that any individuals involved in performing the contract on your or our behalf will comply with the requirements of the Bribery Act 2010.
33.1 We may transfer our rights and duties under the contract or arrange for any other person to carry out our rights and duties under the contract. You will not transfer any of your rights or duties under the contract without our prior written consent. Where we consent to you transferring your rights or duties in accordance with this clause, you will be responsible to us for any action that the assignee takes.
34.1 These terms and conditions constitute the entire agreement between the parties and supersede and extinguish all previous drafts, agreements, arrangements and understandings between them, whether written or oral, relating to its subject matter.
34.2 Nothing in this agreement is intended to, or will be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, nor authorise any party to make or enter into any commitments for or on behalf of any other party.
35.1 These terms, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) , will be construed in accordance with, and governed by, the Laws of England and Wales and we and you submit to the exclusive jurisdiction of the Courts of England and Wales.
1 The following is a non-exhaustive indicative list of the types of business and individual products. This list is intended as a guide only, the products are subject to change and may be amended by us from time to time.
1.1 Business products:
1.1.2 Stamp sheets
1.1.3 Stamp books
1.1.4 Stamp rolls
1.1.5 Postal Stationery
1.1.6 Mailing boxes
1.1.8 Bubble envelopes
1.1.9 Polythene envelopes
1.1.10 Self adhesive labels
1.1.11 Special Delivery Guaranteed
1.1.12 Royal Mail Sameday
1.1.13 Special Delivery Guaranteed by 9 am
1.1.14 Special Delivery Guaranteed by 1 pm
1.1.15 Pre-paid envelopes
1.1.17 Address management
1.2 Individual products:
1.2.3 Football Heroes Gifts
1.2.4 Doctor Who gifts
1.2.5 Great British Fashion
1.2.7 Pin badges
1.2.8 Models and Medals
1.2.10 The Post Room
1.2.11 Books & Annual products
1.2.13 Music & DVDs
1.2.14 Ingots & Silver stamps